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Opiniones de la estación Beech Mountain Resort
Total (2.7)
La valoración general por estrellas de una estación de esquí no se calcula como un simple promedio, sino que tiene en cuenta varios factores, incluida la antigüedad de las opiniones.
Estaba abarrotado. Supongo que no hay límite en la cantidad de forfaits que venden. El lugar era inutilizable.
Michael Peaden
Siempre lo pasamos genial en este complejo. Es ideal para familias. Las pistas están en perfecto estado. ¡La escuela de esquí para los más pequeños es fantástica! Un consejo: recoge el equipo de esquí la noche anterior en el complejo o en otro lugar con antelación. La cola para recoger el equipo el mismo día puede ser larga.
Chad Hoffman
El servicio al cliente y la administración en Beech Mountain han caído en picada. Mi última experiencia, el 15 de enero de 2024, fue la peor de toda mi vida esquiando. El telesilla principal número 5, que sube a la cima, estuvo fuera de servicio durante más de una hora. Después de hacer fila, decidí regresar al día siguiente y conservar mi pase flexible de 4 horas (recomendado por otros empleados). Al regresar el 15 de enero, me dijeron que mi pase no se había recargado del día anterior. Me enviaron a la oficina administrativa para aclarar la situación y recargarlo presentando un recibo válido. La señora Lesley fue extremadamente antipática y me acusó inmediatamente de inventarme varias historias. Fue muy arrogante y amenazó con llamar a seguridad (a un veterano militar que solo intentaba disfrutar de su tiempo libre). Así que me di por vencido y fui a recoger mis esquís, que había dejado en la zona del telesilla. Fui al baño, me resbalé y me caí afuera (en el edificio principal). A partir de ahí, la situación con la administración del resort empeoró aún más.
Me atendió el equipo de patrulla de esquí después de que varias personas me recomendaran ir a que me revisaran. El médico, Tom, hizo un trabajo excelente. Esto terminó siendo otra hora de espera entre preguntas y documentación en la tableta. De camino, un empleado le dijo a una señora mayor (ajena a la administración y al personal de Beech Mountain) que mi caída había sido intencional. Nada más lejos de la realidad. Una vez más, intenté esquiar dos días seguidos y solo pude hacer una bajada.
Estaba listo para irme y regresar a Columbia, Carolina del Sur. Me sentía frustrado con mi viaje de esquí y la falta de atención al cliente. Al llegar al estacionamiento, se desató un caos total: gente intentando salir, solo para terminar bloqueada en los aparcamientos. Las condiciones de la carretera empeoraron rápidamente y había demasiados vehículos sin tracción en las cuatro ruedas ni capacidad para circular en invierno. Sobra decir que se convirtió en una odisea de más de 6 horas con vehículos siendo empujados, remolcados, gente local quitando la nieve de las carreteras públicas, etc. Muchos vehículos tuvieron que ser abandonados y deslizados al borde de la carretera, creando un camino de un solo carril para la quitanieves. Beech Mountain me decepcionó muchísimo y permitió que las carreteras se deterioraran por completo. Finalmente, solo pudieron despejar y echar sal en un carril, y la carretera era transitable a medianoche. Por lo tanto, Ski Beech y el municipio de Beech Mountain les deben una gran disculpa a todos los esquiadores y residentes por su mala gestión. ¡Todavía quiero mi viaje de esquí! Llegar de vuelta a casa en Columbia, Carolina del Sur, a las 4:30 a. m. por no tener alojamiento fue inaceptable y extremadamente peligroso.
Chad Hoffman, cliente habitual de Beech Mountain desde hace más de 33 años.
Bob
This was the worst experience I’ve ever had. No rentals, no parking, crowded. Waste of time and will never go back. Stay away and spend your money elsewhere!
Matt Giannini
Went to beech for my third time this past weekend and it was CROWDED. The lines for the lifts were extremely long and some people would just ski to the front and cut in line to the complaints of everyone in line in front of staff and they just stood there. Once I finally got on a lift the exits were poorly maintained. Steep slope off the lift with a very short turn radius. As in the lift pushed me into my fellow riders as we got off causing people to fall almost every time they got off. Even if there was a normal slope and the lift wasn't pushing you into people the slope itslef would be so worn in the middle that the people on the sides would slide into the middle again cause people to fall. I spent about 30 mins watching the 3 lifts at the top and about 85% of people fell.
This has been an issue each time I have visited Beech over the past year so its not a one time event I could forgive.
Never once saw ski patrol on the mountain either.
All slopes converge into the green slopes at the bottom meaning theres no safe space for beginners to learn. They have a trail called the carolina caribean but i havent seen it open so all the blue and black diamond skiers merge with the beginers halfway up the mountain and it just makes things unsafe. 5 trails converge inot 2 wide trails.
We were so impressed how everyone made sure my granddaughter, DIL and myself had a great day skiing.. The improvements that were made such as lift and conveyor and each person working the lifts were so helpful and making sure my granddaughter had the time of her life. Truly love Beech Mtn the snow was good for late March and not a better view anywhere from the top of the Mountain. A great for a family to ski together
Shane Stone
My experience was so disappointing due to the fact that trails were unsafe, unmarked and there was no ski patrol to be found anywhere. I was there today, Jan 1st and there was more mud than snow. I can’t believe that they were open. They’re managemant must only care about money and not the safety of their customers. I will never visit this resort again and will not recommend it.
My Daughter-in-law and myself took our 5 year old skiing for the second time and we were so impressed with how all the lift operators made sure her ride up mountain would be memorable for a life time. The addition of the new lift, lockers and the friendliness of Beech Mtn. Made this trip special. It was the Friday, next to the last day of the season and the snow was good and our 5 year old has grown to love Beech Mountain Ski Resort. Again the lift operators in the past we have all had concerns at time but these women and men made all of us want to continue skiing Beech Mountain. By far the best ski resort in the region
Amanda
8 members of my family went tubing. There is a 20 ft hill at the bottom meant to stop the tubes with a steep cliff and trees over the hill. They have a couple of staff standing on the ledge of the hill that batt people down if possible which is 1) not safe for staff and 2) very poor methodology. Why there is not a net is beyond me. 4 members of my family jumped the hill and FELL DOWN THE CLIFF. 2 sustained head injuries and 1 was knocked unconscious. 1 broke their arm and sustained full body scratches and bruises. My 6 year old niece thankfully got the least injured but still had a bruised back, bottom and legs. The staff did not come to help, instead they laughed. I had to figure out where my family was myself as to me they had disappeared by the time I got to the bottom of the tubing hill. I myself had to ask for medical assistance. The first aid staff treated us very very poorly. When I asked what the procedure was this was the reply I got which was preceded by more laughter “What do you think, I got a doctorate or an X-ray machine in the back? If you need assistance you might wanna go to the hospital. They look fine, they can walk.” REALLY??!? My family is Venezuelan but speak perfect English. Perhaps this was discrimination as I would hope not all guests get this type of treatment. After, they made them get back conveyor belt to go back up which is ridiculous. When we got up we went to try and talk to someone else inside the ticketing window. They would not give us a refund and blamed changing weather conditions. PS, the weather had not changed. And if it did and was then dangerous, why not shut down at least that lane? They would not give us any information, would not let us talk to someone in charge (of course more laughter) and ultimately, ended up shutting the window on me after I said “if this was your family, you wouldn’t be acting this way.” I have never encountered such a rude staff especially with a guest who was just knocked unconscious and bleeding out the head is standing there with his 2 young children balling their eyes out. What’s more is that they did not close that tubing lane after this incident. This happened on February 21, 2021 at approximately 6:20 pm. I would really like to know if anyone had an incident afterwards, I’d be willing to bet on it as it was the most disorganized, dangerous resort I’ve been to. DO NOT GO HERE IF YOU VALUE SAFETY!!! I could keep going on all the crazy things I saw in my short 30 minutes on that tubing hill. I really hope they get more organized, implement better safety standards, and def get a better non-racist staff!
Brittany
I have not been around so many people since Covid hit and I have been to Dollywood and splash country. They were sold out so I guessing 10,000 people. Waited 2 hours for pre purchased lift tickets and rentals. Was in the rental room with 100 people masked and unmasked for at least an hour to get rentals. The mountain felt very unsafe to many people and half that were just beginners. I didn’t see Any water filling stations or hand sanitizer...completely low on staff. Waited 40 mins to get food in a room with around 75 people. Got there at 8:45 left at 5:00 and got in 6 runs on the high speed quad because of HUGE lines. This was a Saturday and I would not recommend a weekend day. They should lower the number of people allowed on the mountain and they have no systems in place to handle this many people even without COVID. I love Beech Mountain but was very disappointed by our visit.
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